Relationship Splintering and Repair: The Dynamics of Marginalization in Organizations
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Authors: Deniz Öztürk, John M. Amis
Year: 2026
Journal: Academy of Management Journal
DOI: 10.5465/amj.2023.1234
Keywords: marginalization, workplace relationships, refugee workers, organizational dynamics, relationship repair, diversity
Abstract
Drawing on a study of Syrian refugees engaged in informal work in Turkey, we examine how and why workplace relationships of marginalized groups break down and, in some cases, may be repaired. We develop a process model to explain the concept of relationship splintering—the gradual and often invisible deterioration of workplace relationships experienced by marginalized individuals.
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bibtex
@misc{relationshipsplinteringrepairmarginalization2026,
title = {Relationship Splintering and Repair: The Dynamics of Marginalization in Organizations},
author = {Deniz Öztürk, John M. Amis},
year = {2026},
journal = {Academy of Management Journal},
doi = {10.5465/amj.2023.1234},
url = {https://doi.org/10.5465/amj.2023.1234},
}